![]() Yet another option is PWM, an open source The tool allows users to configure the local password policy, and it supports variousĪuthentication methods such as email, SMS, and personal questions. It also supports resetting Samba passwords. This tool is designed to work with LDAPv3ĭirectories and Microsoft Active Directory. Password reset solution, there are several no-cost options available.Ī popular choice is a free PHP application that Self-service password reset tool optionsįor organizations that are seeking a self-service These rangeįrom free, open source tools to fully supported commercial solutions. ![]() Self-service password reset capabilities within an organization. Only drives down costs, but it also provides the most expedient path for To having the helpdesk handle password reset requests. Over the past few years, organizations haveīeen increasingly adopting self-service password reset tools as an alternative Password could probably be better spent helping someone else. Similarly, the time that the helpdesk technician spends resetting a user’s Password, they remain unproductive until they can establish a new password. ![]() The statistics vary widely, but there is aĭirect cost associated with helpdesk calls. However, this tends to be a very poor use of helpdesk resources. Historically, a forgotten password has meant placing a phone call to the helpdesk. Nearly every organization, large or small has to deal with the problem of employees occasionally forgetting their passwords.
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